Returns & Exchanges

At ILoveDooney, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Return

Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return.

2

Print Label

Download and print the prepaid UPS shipping label provided at the end of the return request to ensure your package is tracked correctly.

3

Pack Items

Securely pack your items in their original packaging, including all tags and dust bags, and attach the return shipping label to the outside of the box.

4

Ship and Track

Drop off your package at any authorized UPS location and keep your receipt; your refund will be processed within 7-10 business days of receipt at our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing